Arccom
An Automatic Repair Calculator to easily manage car accident claims, assess repair needs, receive competitive bids, and choose the best repair shop for the job.
How it works
Primary Features
Car Claim Estimator
Designed to simplify the process of selecting and managing car accident claims while estimating the repair costs for damaged parts, panels, and labor hours.
01
Bidding System
Allowing repair shops and service providers to submit bids, enabling users to select the most suitable offer based on cost, expertise, and repair time.
02
Key Benefits
With the combination of claim selection and the bidding system, the Car Claim Estimator ensures that users can easily manage car accident claims, assess repair needs, receive competitive bids, and choose the best repair shop for the job, making the claims and repair process more efficient, cost-effective, and transparent.
Claim Entry
Users can create new claims or select existing ones from a list. Claims include important information such as the claim number, insurance provider, accident type, and incident date.
Vehicle details, such as make, model, year, and VIN, are automatically populated based on the claim, ensuring accurate damage assessment and repair estimates.
Damage Assessment
After selecting the claim, users can assess the damage by identifying affected parts and panels on the vehicle (e.g., doors, bumpers, windows, etc.).
The system provides detailed categories of damage (e.g., surface scratches, structural damage, etc.) to help users make an accurate evaluation.
Part and Panel Selection
The tool allows users to select the specific damaged parts or panels for repair or replacement from a catalog of available components. Each part includes the current market price and availability.
Users can review and add parts needed for the repair to the estimate, ensuring no necessary components are missed.
Cost Estimation
The application generates an initial cost estimate for the repair, including part costs and labor estimates, based on the selected parts and the damage assessment.
Bidding System
Once the damage assessment is completed and the initial repair estimate is generated, the Bidding System comes into play, allowing repair shops and service providers to bid on the claim.
Bid Submission
Repair shops and service providers can submit bids for the claim. Bids include:
- Estimated cost for parts and labor
- Estimated repair time
- Labor hours required
- Any additional services (e.g., warranties, extra repairs)
Multiple Bidders
The system supports multiple repair shops bidding on the same claim. Each bidder can view the damage details, estimate costs, and submit their proposal accordingly.
Users receive notifications when new bids are submitted.
Bid Evaluation
A comparison tool allows users to view all bids side by side, making it easier to evaluate the total cost, estimated repair time, and reputation of each service provider.
Users can filter bids based on the lowest price, fastest repair time, or highest-rated provider.
Approval and Negotiation
After reviewing the bids, users can accept a bid or engage in direct negotiations with the service providers through an internal messaging system.
The messaging feature allows users to request clarifications, negotiate terms, or modify repair details before finalizing the bid.
Contract Generation
After a bid is selected, the system automatically generates a repair contract that includes the agreed-upon costs, labor hours, and timeframes for the job.
The contract can be exported as a PDF or signed digitally for convenience.
Bid History and Tracking
All submitted bids are stored within the system, providing a transparent history of the bidding process. Users can track repair progress based on the accepted bid and monitor the work status.
Rating and Feedback
Once repairs are completed, users can rate the service provider based on work quality, adherence to the agreed schedule, and overall satisfaction.
Feedback and ratings help future users make informed decisions when selecting repair shops.
Dynamic Pricing
The system supports dynamic pricing based on market conditions, part availability, and labor rates, ensuring that bids reflect the most accurate and up-to-date cost information.
Notifications
Users and bidders are notified throughout the entire process—from bid submission to bid approval, contract signing, and repair completion.
Benefits
Bidding System
Time-saving
The application eliminates the need for prolonged negotiations by presenting all bids at once, allowing users to quickly select a provider.
Cost Efficiency
Users can choose the most competitive offer, ensuring repair costs are minimized while maintaining the quality of service.
Transparency
The bidding system provides full visibility into the pricing and services offered by different repair shops, making it easier to compare and choose the best option.
Quality Assurance
Users can review ratings and feedback from previous customers, helping them choose reputable service providers known for delivering high-quality repairs.
Flexibility
The system allows multiple repair shops to compete for the job, providing users with tailored solutions to meet their needs.
Trusted by
Arab Lebanese Insurance Group s.a.l